Medical Disclaimer

1. Not a doctor, not a medical device, not a diagnosis

BabyCare AI is an information service. It is not a doctor, a medical institution or a medical device. It does not diagnose, prescribe treatment or replace an in-person examination. Using the Service does not create a doctor–patient relationship.

If you are unsure about your child's condition, always contact your pediatrician, your health fund (kupat holim), your Tipat Halav (mother-and-child clinic) nurse, an urgent care center (such as Terem) or the emergency room.

2. AI and text recognition can be wrong

AI answers (based on OpenAI technology), machine translation and text recognition of scanned discharge letters may be inaccurate, incomplete or simply wrong — even when they sound confident.

• Always confirm important information with a doctor or pharmacist.
• Check the recognized text of a discharge letter against the original document — especially drug names, doses, dates and numbers.
• Never delay seeking medical care because of an answer from the app.

3. Medicine doses

The fever helper estimates a paracetamol and ibuprofen dose based on your child's weight. This is a supporting calculation, not a prescription.

• Give medicines only as instructed by a doctor or pharmacist and in line with the product leaflet.
• Check the concentration of the product (for example, mg per 5 ml) — it differs between forms and manufacturers.
• Measure the dose only with the dosing syringe or measuring cup supplied with the product, never with a household spoon.
• Keep to the interval between doses and the maximum number of doses per day; do not give several products with the same active ingredient at once.
• For babies under 3 months, premature babies and children with chronic conditions, give fever reducers only after consulting a doctor.
• If you suspect an overdose, immediately call the Poison Information Center (Rambam) at 04-7771900 or Magen David Adom at 101.

4. Signs that need 101 immediately

Call Magen David Adom at 101 immediately, or go to the nearest emergency room, if your child:

• is not breathing, is struggling to breathe, or has blue lips or face;
• has a seizure;
• is unresponsive, hard to wake or unusually floppy;
• has a temperature of 38°C or higher and is under 3 months old;
• shows signs of severe dehydration: no urine for many hours, dry mouth, crying without tears, a sunken fontanelle, marked drowsiness;
• has a rash of small dots or spots that does not fade when pressed (petechiae);
• has a severe allergic reaction: swelling of the face, lips or tongue, difficulty breathing, widespread hives, vomiting after contact with an allergen;
• may have been poisoned or swallowed a medicine, chemical or button battery — also call the Poison Information Center (Rambam) at 04-7771900.

5. When to see a doctor

Contact your pediatrician, health fund or an urgent care center (such as Terem) the same day if:

• a fever lasts more than 2–3 days, or your baby is 3 to 6 months old and has a fever;
• your child is eating or drinking poorly, has fewer wet diapers, or keeps vomiting or having diarrhea;
• a rash, ear pain, a cough that does not go away or unusual crying appears;
• you simply feel that something is wrong — parental instinct matters.

6. Growth and vaccines — general information

Growth percentiles are based on World Health Organization (WHO) standards, and the vaccine calendar follows the recommendations of the Israeli Ministry of Health. This information is general, may change and does not take your child's individual circumstances into account.

Discuss development and vaccination decisions with your Tipat Halav nurse or pediatrician. The current vaccination schedule is published by the Israeli Ministry of Health.

7. Cry analysis and photo checks are not diagnostic

Cry analysis is heuristic and only suggests a possible cause. AI photo checks of rashes, skin or toys give general guidance only. None of these features is a diagnosis, a medical opinion or a safety certification.

Messages in the community chat are written by other parents, not doctors. Do not follow medical advice from the chat without consulting a professional.

8. Responsibility

Parents and guardians, together with medical professionals, are responsible for decisions about their child's health and care. To the extent permitted by law, Gorillaz Group is not liable for decisions made based on information in the app. See our Terms of Use for details.

If you notice an error in the medical information, please tell us at support@grlz.co.il.